Shipping / Fulfillment

All about shipping, tracking orders and more

31 articles
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Written by Hicham Amrani, Francess and Alex

Subliminator 2022 Holiday Order Deadlines

Holiday order deadlines
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Written by Hicham Amrani. Updated over a week ago

Chinese New Year 2021 - Order Deadlines

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Written by Francess. Updated over a week ago

Bulk orders - Volume discount

Get discount on orders with over 25 units
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Written by Hicham Amrani. Updated over a week ago

Chinese New Year 2023 - Order Deadlines

Our Chinese New Year order deadlines
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Written by Hicham Amrani. Updated over a week ago

Chinese New Year 2022 - Order Deadlines

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Written by Alex. Updated over a week ago

Upgrade all orders to Express Shipping

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Written by Hicham Amrani. Updated over a week ago

How do I view my billing statements?

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Written by Francess. Updated over a week ago

What is the minimum number of sales I need to make?

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Written by Francess. Updated over a week ago

Do you offer tracked delivery?

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Written by Francess. Updated over a week ago

I need help with a customer’s order. Who should I contact?

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Written by Francess. Updated over a week ago

When will my customers receive tracking information?

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Written by Francess. Updated over a week ago

Customer received the wrong design?

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Written by Francess. Updated over a week ago

What payments do you accept?

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Written by Francess. Updated over a week ago

What if an order hasn’t arrived?

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Written by Francess. Updated over a week ago

Customer received the wrong size?

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Written by Francess. Updated over a week ago

When will I be charged?

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Written by Francess. Updated over a week ago

Can I sell offline?

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Written by Francess. Updated over a week ago

My order was returned to sender, what now?

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Written by Francess. Updated over a week ago

Why is my order status still ‘pending’?

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Written by Francess. Updated over a week ago

Do you accept returns?

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Written by Francess. Updated over a week ago

How do I cancel an order?

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Written by Francess. Updated over a week ago

How do I edit an order?

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Written by Francess. Updated over a week ago

Will my customers know that you fulfill my orders?

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Written by Francess. Updated over a week ago

Will my customer see that the order is sent from China?

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Written by Francess. Updated over a week ago

Do you have Express shipping?

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Written by Francess. Updated over a week ago

Which countries apply to which Subliminator shipping regions?

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Written by Francess. Updated over a week ago

Will my customer receive the tracking number for their order?

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Written by Francess. Updated over a week ago

Where do your products ship from?

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Written by Francess. Updated over a week ago

What are the estimated delivery times?

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Written by Francess. Updated over a week ago

What are your Express shipping fees?

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Written by Francess. Updated over a week ago

LUCID - German Packaging Act (VerpackG)

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Written by Alex. Updated over a week ago