Order Management
Manage your orders effectively with these helpful articles. Learn how to cancel or edit orders, and understand customer visibility regarding order fulfillment and shipping origins.
4 articles
- How do I cancel an order?Cancel your order yourself within 24 hours
- How do I edit an order?Learn how to edit or cancel an order before it enters production. You can update the shipping address, change product sizes, or cancel the order within the allowed editing window.
- Will my customers know that Subliminator fulfills my orders?No. Subliminator is a white label print-on-demand fulfillment provider. Your customers will not see Subliminator branding on the products or packaging they receive.
- Will my customer see that the order is sent from China?No. Customers receive a Tracknator tracking link that shows real shipment updates without displaying the shipment's origin. Store owners can still access both the Tracknator link and the original carrier…