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Customer received the wrong size?
Customer received the wrong size?
Updated over a week ago

In the rare case of your customer receiving the wrong size, you should first pre-qualify your customer and ask them for a picture of proof showing the product as well as the size label and QR Code label of the product. Then ask if they would like a replacement or a refund.
Once you have come to a resolution with your customer, please contact us and we can assist you with sending a replacement or refund.

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