🗓️ Chinese New Year Schedule: How It Affects Your Orders
As the Chinese New Year (CNY) celebration draws near, we at Subliminator would like to share important information regarding our operational schedule. This time is traditionally reserved for family reunions in China, and we strive to balance the well-being of our team with the needs of our clients.
Why CNY Matters:
CNY is the longest holiday period in China. Many factory workers who live in company-provided dormitories use this time to visit their families. At Subliminator, we're fortunate to have most of our team based in Shaoxing, our factory's location, which allows us to minimize downtime.
Operational Changes During CNY:
🚚 Shipping Service Pause: From February 8th to February 18th, 2024, our shipping services will be temporarily halted.
🏭 Factory Downtime: Our factory will be closed from February 7th to February 19th, 2024.
⚙️ Order Processing Cut-off Dates:
Regular Shipping: Orders placed by January 25th CET will be processed before the factory closure on February 7th.
Express Shipping: Orders placed by January 30th CET will be expedited to ensure processing before the factory closure.
📦 Post-CNY Operations: Beginning February 20th, we will resume production on all pending orders.
What This Means for You:
During this period, we advise updating your customers about potential delays in order fulfillment. We appreciate your understanding and cooperation as we navigate through this festive yet busy time.
For any queries or assistance, please feel free to contact our support team.
Thank you for your patience and understanding.