All Collections
Shipping / Fulfillment
Customer received the wrong design?
Customer received the wrong design?
Updated over a week ago

In the rare case of your customer receiving the wrong design, pre-qualify your customer and ask them for a picture of proof and QR Code label. Then ask if they would like a replacement sent.

Once you have come to a resolution with your customer, please contact us and we can assist you with sending a replacement order.

Did this answer your question?