If you need to make changes to an order after it has been placed, Subliminator allows you to edit certain order details before production begins.
Important: Orders can only be edited within 24 hours of being placed. After this period, the order may already be in production, and changes cannot be guaranteed.
To edit an order go to Subliminator → Orders → Click on the order you want to edit
Here you can make several changes to your order before it is processed.
1. You can Change/add the address
2. You can Cancel the order
3. You can Change the size of the product(s) in the order
Changes After 24 Hours
If more than 24 hours have passed since the order was placed, editing options may no longer be available.
If you still need assistance:
Contact the Subliminator Support team.
Include your SBL Order Number.
Describe the changes you would like to make.
Although changes cannot be guaranteed after the editing window has expired, the support team will review your request and assist whenever possible.
Frequently Asked Questions
How long do I have to edit an order?
Orders can be edited within 24 hours after they are placed.
What changes can I make?
Depending on the order status, you can:
Update the shipping address.
Change the product size.
Cancel the order before production begins.
Can I edit an order after it enters production?
No. Once production has started, the order can no longer be edited or canceled.
What should I do if the 24-hour editing window has passed?
Contact the Subliminator Support team with your SBL Order Number and the requested changes. While changes are not guaranteed, the team will check whether the order can still be updated.
If you have any additional questions, please contact our support team through live chat or email.