You can cancel your order yourself within 24 hours of placing it through your Subliminator dashboard.
To cancel your order:
Go to Subliminator → Orders.
Select the order you want to cancel.
Click Cancel Order and confirm your request.
If you experience any issues canceling your order, please contact Subliminator Support and include your SBL order number.
Once your cancellation is confirmed, your refund will be processed to your original payment method. Refunds typically appear within 5–10 business days, depending on your bank or payment provider.
Orders After 24 Hours
Once more than 24 hours have passed since your order was placed, cancellation is no longer possible. At this stage, your order has already entered production or has been scheduled for processing.
We recommend reviewing your order carefully before placing it and contacting our support team immediately if you notice any issues.
Orders Affected by Shipping or Logistics Issues
In exceptional circumstances, such as carrier suspensions or major logistics disruptions, our team will work with our shipping partners to determine the best available solution. While we will do our best to assist, these situations do not guarantee that an order can be canceled once it has entered production.