Delivery Issues and Solutions
Find solutions to common delivery problems, such as missing or incorrect orders. This collection offers guidance on what to do if your order hasn’t arrived, was returned to sender, or if there were errors with the order contents.
4 articles
- What Should I Do If an Order Hasn't Arrived?Learn what to do if your customer's order hasn't arrived. This guide explains the most common delivery scenarios, possible causes, and the actions you can take for each situation.
- My Order Was Returned to Sender. What Should I Do?Learn what it means when an order is returned to sender, the common reasons why it happens, and the available options for your customer and your store.
- Customer received the wrong design?
- Customer received the wrong size?