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Put orders on hold
Put orders on hold

Put your orders automatically on hold

Updated over a week ago

In the past, merchants using Subliminator's print-on-demand services had to keep their vendor set to "Subliminator" inside their Shopify product listings in order for orders to be sent automatically to Subliminator for fulfillment.

However, Subliminator has recently made changes to its system so that orders will always be sent to Subliminator for products that were created with us, even if the vendor is changed in the product listing.

This means that merchants no longer need to worry about changing the vendor and potentially losing orders.

Some merchants used to change the vendor in their product listings in order to receive orders for products that were not automatically sent to Subliminator, so that they could manually personalize the print files for those products and create a new manual order for their customers.

In addition to the changes mentioned above, Subliminator offers two ways for merchants to put orders on hold automatically.

#1: Auto-hold per product

The first way is to change the product settings to auto-hold, as shown in the screenshot. This will automatically put any order on hold that has at least one of those products with the hold feature active.

This can be done on the last step when creating or editing a product.

#2: Auto-hold per shop

The second option is to put all orders on hold on a shop-level. To do this, merchants can go to their shop settings and activate the option to put all incoming orders on hold.

You can do this from User Settings > Shop Settings and then activate the toggle next to "Place all orders on hold".

Please note: It's important to note that Subliminator cannot be held responsible for any delays towards your customers due to keeping products on hold for too long.

It's up to the merchant to manage their orders and ensure that they are being processed in a timely manner.


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