When you place an order with Subliminator, there may be times when the payment status of your order shows as 'pending'. This article will explain why this might happen and how our billing cycles work.
Subliminator's Billing Cycles
At Subliminator, we have four billing cycles every 24 hours. This means that payments for orders are processed four times a day at regular intervals.
Why Your Order Might Show as 'Pending'
If your order is still showing as 'pending', the most likely reason is that the billing cycle hasn't passed yet. In other words, the payment for your order is scheduled to be processed in the next billing cycle.
It's important to note that this doesn't mean there's an issue with your order or payment method. It's simply a reflection of our billing process and how payments are processed throughout the day.
In summary, if your order is showing as 'pending', it's usually because the payment is due to be processed in the next billing cycle. Once the billing cycle has passed, your order status should update to reflect the payment.
If your order remains 'pending' for a prolonged period, or if you have any other questions about our billing process, please feel free to reach out to our customer support team. We're here to help you navigate these processes and ensure a smooth ordering experience.