# Subliminator Help Center > With all the questions you have, don't worry. We've got your back! ## Install Subliminator - [Getting Started with Subliminator: Create, Design, and Publish Your First Product](https://help.subliminator.com/en/articles/7155090-getting-started-with-subliminator-create-design-and-publish-your-first-product.md): Complete Guide to Creating Your First Subliminator Product - [Understanding the Payment Process for Subliminator Orders](https://help.subliminator.com/en/articles/7915361-understanding-the-payment-process-for-subliminator-orders.md): A Step-by-Step Guide on How Payments Work - [Resolving "Cannot Ship to Customer Address" Errors: A Detailed Guide](https://help.subliminator.com/en/articles/7915328-resolving-cannot-ship-to-customer-address-errors-a-detailed-guide.md): Understanding and Setting Up Shipping Profiles in Your Store - [Resolving "Item Doesn't Ship to Your Location" Issues](https://help.subliminator.com/en/articles/7917485-resolving-item-doesn-t-ship-to-your-location-issues.md): A Guide to Adjusting Shopify Store Shipping Settings - [Getting Started with Subliminator: Account Setup and Shopify Publishing](https://help.subliminator.com/en/articles/15253271-getting-started-with-subliminator-account-setup-and-shopify-publishing.md): Subliminator Quick Start Guide ## Getting Started - [How to Create a Manual Order in Subliminator](https://help.subliminator.com/en/articles/4859272-how-to-create-a-manual-order-in-subliminator.md) - [Subliminator 2021 Holiday Order Deadlines](https://help.subliminator.com/en/articles/6664608-subliminator-2021-holiday-order-deadlines.md) - [About Subliminator](https://help.subliminator.com/en/articles/6664713-about-subliminator.md): Learn about Subliminator, our mission, and how we help entrepreneurs build successful print-on-demand businesses with premium products, reliable fulfillment, and worldwide shipping. - [Can I upgrade my shipping speed after submitting an order?](https://help.subliminator.com/en/articles/4787084-can-i-upgrade-my-shipping-speed-after-submitting-an-order.md) - [Why Did My Payment Fail?](https://help.subliminator.com/en/articles/4872047-why-did-my-payment-fail.md): Learn why your payment may have failed and how to resolve common issues with credit card and PayPal transactions. - [How do I get in touch with Subliminator support?](https://help.subliminator.com/en/articles/4872041-how-do-i-get-in-touch-with-subliminator-support.md): Need help with your Subliminator account or an order? Our Support Team is available to assist you through live chat, or our email. - [Do products on my storefront have to use the same currency as my Subliminator billing currency?](https://help.subliminator.com/en/articles/4872037-do-products-on-my-storefront-have-to-use-the-same-currency-as-my-subliminator-billing-currency.md): No. You can sell products in any currency supported by your ecommerce platform. However, all charges from Subliminator are processed in U.S. Dollars \(USD\). - [How to Check the Status of an Order](https://help.subliminator.com/en/articles/4872025-how-to-check-the-status-of-an-order.md): Learn how to view your order status in the Subliminator app and understand what each order status means throughout the fulfillment process. - [How long does it take for my order to be processed?](https://help.subliminator.com/en/articles/4872011-how-long-does-it-take-for-my-order-to-be-processed.md): Learn how Subliminator's production and shipping timelines work, including estimated fulfillment and delivery times based on your customer's location. - [How much does Subliminator cost?](https://help.subliminator.com/en/articles/4872007-how-much-does-subliminator-cost.md): Getting started with Subliminator is free. There are no setup fees, monthly subscription fees for the Starter plan, or minimum order requirements. You only pay for product fulfillment when orders a... ## My Account - [Error getting pay key / Can't connect with PayPal](https://help.subliminator.com/en/articles/4874546-error-getting-pay-key-can-t-connect-with-paypal.md): If you're receiving a "Pay Key" error or are unable to connect your PayPal account, your PayPal authorization may have expired. Disconnecting and reconnecting your PayPal billing method will usuall... - [What's Subliminator's EU GDPR compliance status?](https://help.subliminator.com/en/articles/4874537-what-s-subliminator-s-eu-gdpr-compliance-status.md) ## Etsy - [How to Connect Your Etsy Shop with Subliminator](https://help.subliminator.com/en/articles/9820321-how-to-connect-your-etsy-shop-with-subliminator.md): To connect your Etsy shop with Subliminator, first create a production partner in Etsy. Follow the guide to set it up. - [Setting Up Manual Shipping Profiles on Etsy](https://help.subliminator.com/en/articles/9448130-setting-up-manual-shipping-profiles-on-etsy.md): Ensure Your Products Have the Correct Shipping Settings for Seamless Integration - [Managing Product Listings and Deletions](https://help.subliminator.com/en/articles/9448137-managing-product-listings-and-deletions.md): Ensure Your Storefront Reflects Your Current Product Offerings - [Understanding Order Syncing with Etsy](https://help.subliminator.com/en/articles/9448135-understanding-order-syncing-with-etsy.md): Keep Track of Your Orders and Ensure Timely Fulfillment - [Handling Image Limits on Etsy](https://help.subliminator.com/en/articles/9448139-handling-image-limits-on-etsy.md): Make the Most of Etsy’s 10-Image Limit with Subliminator Mockups - [Setting Up Personalization on Etsy/Subliminator](https://help.subliminator.com/en/articles/9448142-setting-up-personalization-on-etsy-subliminator.md): Offer Customized Products to Increase Customer Engagement - [Etsy Tracking Not Updating or Showing Incorrect Tracking Link](https://help.subliminator.com/en/articles/13668477-etsy-tracking-not-updating-or-showing-incorrect-tracking-link.md): In some cases, tracking updates for orders fulfilled through Subliminator may not automatically display correctly on Etsy. This happens when Etsy does not support tracking updates for the shipping ... ## Products - [Merging products](https://help.subliminator.com/en/articles/6820569-merging-products.md): Combine products or create Product sets - [Order was missing items?](https://help.subliminator.com/en/articles/4874931-order-was-missing-items.md) - [Embracing Sustainability: Our Transition to Recycled Polyester Fabrics](https://help.subliminator.com/en/articles/6527986-embracing-sustainability-our-transition-to-recycled-polyester-fabrics.md): Unveiling our switch to sustainable fashion with recycled polyester fabrics, for a greener tomorrow. - [Put orders on hold](https://help.subliminator.com/en/articles/6820170-put-orders-on-hold.md): Put your orders automatically on hold - [How can I make a product or feature request?](https://help.subliminator.com/en/articles/4874930-how-can-i-make-a-product-or-feature-request.md): Learn how to share your ideas with Subliminator and explore opportunities for creating custom products tailored to your brand. - [Can I order a sample?](https://help.subliminator.com/en/articles/6778069-can-i-order-a-sample.md): All the info you need when ordering samples - [Product\(s\) came damaged or broken?](https://help.subliminator.com/en/articles/4874929-product-s-came-damaged-or-broken.md) - [My orders don't show up inside Subliminator?](https://help.subliminator.com/en/articles/4874926-my-orders-don-t-show-up-inside-subliminator.md) - [Care instructions](https://help.subliminator.com/en/articles/4874925-care-instructions.md) - [Can I sell other products together with my Subliminator products?](https://help.subliminator.com/en/articles/4874924-can-i-sell-other-products-together-with-my-subliminator-products.md): Learn how Subliminator products work alongside other products in your online store and how you can organize your catalog. - [How are your products packaged for shipment?](https://help.subliminator.com/en/articles/4874923-how-are-your-products-packaged-for-shipment.md) - [Can all Subliminator products be ordered as samples?](https://help.subliminator.com/en/articles/4874922-can-all-subliminator-products-be-ordered-as-samples.md) - [Which fabrics does Subliminator use?](https://help.subliminator.com/en/articles/4874550-which-fabrics-does-subliminator-use.md): Discover Subliminator's fabric types, UPF ratings, and care guidelines for our printed products. - [How to order Sample Orders in Subliminator App](https://help.subliminator.com/en/articles/4874549-how-to-order-sample-orders-in-subliminator-app.md) - [Deleting a Product in Subliminator](https://help.subliminator.com/en/articles/7917539-deleting-a-product-in-subliminator.md): Understanding and Managing Product Deletion - [Understanding Stitching Color Selection in Subliminator Products](https://help.subliminator.com/en/articles/7964167-understanding-stitching-color-selection-in-subliminator-products.md): A Deep Dive into the Process and Factors Influencing Stitching Colors - [Understanding our extensive Product Catalog](https://help.subliminator.com/en/articles/8048087-understanding-our-extensive-product-catalog.md): Explore the wide variety of eco-friendly, apparel available @ Subliminator - [EU General Product Safety Regulation \(GPSR\) 2024: What You Need to Know](https://help.subliminator.com/en/articles/10248483-eu-general-product-safety-regulation-gpsr-2024-what-you-need-to-know.md): This guide explains who needs to comply, the required information for listings, and how to update your products to meet GPSR standards. It also provides resources and clarification for sellers oper... - [How to Duplicate Personalized Products](https://help.subliminator.com/en/articles/12943383-how-to-duplicate-personalized-products.md) - [Save product as a draft](https://help.subliminator.com/en/articles/13868239-save-product-as-a-draft.md): We’ve added the ability to save your product as a draft while working in the Creator. This allows you to safely exit and return later without losing your progress. ## Design Tips / Mockups - [Design Library](https://help.subliminator.com/en/articles/6827758-design-library.md): All your creative assets stored in one place - [Will More Mockups Be Added for My Product?](https://help.subliminator.com/en/articles/4874953-will-more-mockups-be-added-for-my-product.md): Learn how Subliminator expands its mockup library over time. New products launch with essential mockups first, and additional mockups are added as they become available. - [Are there any color restrictions on my design files?](https://help.subliminator.com/en/articles/6664692-are-there-any-color-restrictions-on-my-design-files.md): Learn about the color and file requirements for your designs to ensure the best possible print quality on Subliminator products. - [Match pocket / front-side designs](https://help.subliminator.com/en/articles/6809575-match-pocket-front-side-designs.md): Make your design match on overlapping parts - [Should I use "Save for Web" when saving files in Illustrator or Photoshop?](https://help.subliminator.com/en/articles/4874952-should-i-use-save-for-web-when-saving-files-in-illustrator-or-photoshop.md): No. We recommend using Save As instead of Save for Web when exporting your designs. This helps preserve the original image quality and ensures your artwork matches the dimensions of Subliminator's ... - [What is the maximum allowed file size for a print file?](https://help.subliminator.com/en/articles/4874951-what-is-the-maximum-allowed-file-size-for-a-print-file.md): Subliminator supports print file uploads of up to 300 MB per file. You can upload artwork in PNG or JPEG format, provided it meets the platform's design requirements. - [I do not have Photoshop. What can I use instead?](https://help.subliminator.com/en/articles/4874950-i-do-not-have-photoshop-what-can-i-use-instead.md): You do not need Adobe Photoshop to create designs for Subliminator products. You can use other design software or create your designs directly in the Subliminator Design Editor. - [Do you have free designs I can use?](https://help.subliminator.com/en/articles/4874949-do-you-have-free-designs-i-can-use.md) - [How do I add my logo to my products?](https://help.subliminator.com/en/articles/4874948-how-do-i-add-my-logo-to-my-products.md) - [What DPI should I use?](https://help.subliminator.com/en/articles/4874944-what-dpi-should-i-use.md): Understanding DPI Requirements for Subliminator Products - [Generate and Download Product Mockups](https://help.subliminator.com/en/articles/4874941-generate-and-download-product-mockups.md): Learn how to generate, customize, and download product mockups in the Creator. Select your preferred mockup styles, save presets, and publish your product while mockups are generated in the backgro... - [What image size should I use?](https://help.subliminator.com/en/articles/4874934-what-image-size-should-i-use.md) - [Managing Sharp Edges on Freeform Products](https://help.subliminator.com/en/articles/7917492-managing-sharp-edges-on-freeform-products.md): Understanding and Controlling Edge Smoothing for Freeform Product Designs - [Selecting the Correct Image Size for Subliminator Products](https://help.subliminator.com/en/articles/7917474-selecting-the-correct-image-size-for-subliminator-products.md): A Guide to Using Our Design Templates and Image Requirements - [Understanding the Resizing Process for Subliminator Products](https://help.subliminator.com/en/articles/7915420-understanding-the-resizing-process-for-subliminator-products.md): How We Ensure Your Designs Look Great on All Sizes - [Deleting Images from Your Library: A Comprehensive Guide](https://help.subliminator.com/en/articles/7915390-deleting-images-from-your-library-a-comprehensive-guide.md): Understanding the Implications of Deleting Images - [Considering Third-Party Mockups: A Cautionary Note](https://help.subliminator.com/en/articles/7915384-considering-third-party-mockups-a-cautionary-note.md): The Importance of Accurate Product Representation in Your Store - [Lifestyle Mockups](https://help.subliminator.com/en/articles/10057265-lifestyle-mockups.md): Create realistic, lifestyle-focused product images. Showcase your designs in natural settings. Perfect for online stores and social media. - [Have You Done Tests to Your UPF50 Products?](https://help.subliminator.com/en/articles/10152277-have-you-done-tests-to-your-upf50-products.md) - [How to Create Manual Personalisation in Subliminator](https://help.subliminator.com/en/articles/15543056-how-to-create-manual-personalisation-in-subliminator.md): Manual personalisation allows you to edit a specific order so that custom details are correctly applied only to that order. This helps prevent incorrect prints and ensures each customer receives th... ## Printing - [Understanding Design Resolution and DPI Requirements](https://help.subliminator.com/en/articles/4874959-understanding-design-resolution-and-dpi-requirements.md): Learn when to use 150 DPI or 300 DPI for your designs. Most Subliminator products require 150 DPI, while select UV-printed products require 300 DPI for the best print quality. - [Why is the color of my design different from the actual product received?](https://help.subliminator.com/en/articles/4874958-why-is-the-color-of-my-design-different-from-the-actual-product-received.md): Learn why printed colors may differ from what you see on your screen. Subliminator prints in CMYK while designs are uploaded in RGB, which can cause color shifts. This article explains why it happe... - [How does fabric blend affect print quality?](https://help.subliminator.com/en/articles/4874954-how-does-fabric-blend-affect-print-quality.md) ## Shipping / Fulfillment - [Bulk orders - Volume discount](https://help.subliminator.com/en/articles/6664493-bulk-orders-volume-discount.md): Get discount on orders with over 25 units - [Upgrade all orders to Express Shipping](https://help.subliminator.com/en/articles/6811116-upgrade-all-orders-to-express-shipping.md) - [How do I view my billing statements?](https://help.subliminator.com/en/articles/4875023-how-do-i-view-my-billing-statements.md): Here you can see an overview of all your transactions in Subliminator - [How to Contact Support About a Customer's Order](https://help.subliminator.com/en/articles/4875019-how-to-contact-support-about-a-customer-s-order.md): Need help with a customer's order? Contact the Subliminator Support team by live chat or email, and include your order number and a description of the issue for faster assistance. - [When will my customers receive tracking information?](https://help.subliminator.com/en/articles/4875016-when-will-my-customers-receive-tracking-information.md): Learn when tracking information is sent to your customers and what happens once their order has been fulfilled. - [When Will I Be Charged for My Orders?](https://help.subliminator.com/en/articles/4875008-when-will-i-be-charged-for-my-orders.md): Learn when Subliminator charges for your orders, why an order may remain in Pending status, and what to do if billing or processing issues occur. - [What are the estimated delivery times?](https://help.subliminator.com/en/articles/4874968-what-are-the-estimated-delivery-times.md): Estimated Delivery & Shipping Times - [Subliminator 2025 Holiday Order Deadlines](https://help.subliminator.com/en/articles/12890227-subliminator-2025-holiday-order-deadlines.md) - [Why is my order status still ‘pending’?](https://help.subliminator.com/en/articles/4874997-why-is-my-order-status-still-pending.md): There are a few common reasons an order may stay in a pending or stalled state. The sections below cover the most frequent causes based on how our support team handles these cases. - [Will my customer receive a tracking number for their order?](https://help.subliminator.com/en/articles/4874971-will-my-customer-receive-a-tracking-number-for-their-order.md): Yes. Once an order has shipped, your customer will automatically receive a shipping confirmation email with a tracking link. Subliminator also provides access to both the customer-friendly Tracknat... - [What are your Express shipping fees?](https://help.subliminator.com/en/articles/4874960-what-are-your-express-shipping-fees.md) - [Do you offer tracked delivery?](https://help.subliminator.com/en/articles/4875021-do-you-offer-tracked-delivery.md): Learn whether Subliminator offers tracked delivery and how you can monitor your orders from shipment to delivery. - [Do you have Express shipping?](https://help.subliminator.com/en/articles/4874985-do-you-have-express-shipping.md) - [Subliminator Shipping Regions](https://help.subliminator.com/en/articles/4874982-subliminator-shipping-regions.md): Learn how Subliminator shipping regions are organized and which countries belong to each region. Shipping costs are based on the destination region and product. - [Understanding Shipping Fees at Subliminator](https://help.subliminator.com/en/articles/7915458-understanding-shipping-fees-at-subliminator.md): A Breakdown of Our Shipping Costs - [What Should I Do If an Order Hasn't Arrived?](https://help.subliminator.com/en/articles/4875012-what-should-i-do-if-an-order-hasn-t-arrived.md): Learn what to do if your customer's order hasn't arrived. This guide explains the most common delivery scenarios, possible causes, and the actions you can take for each situation. - [My Order Was Returned to Sender. What Should I Do?](https://help.subliminator.com/en/articles/4875004-my-order-was-returned-to-sender-what-should-i-do.md): Learn what it means when an order is returned to sender, the common reasons why it happens, and the available options for your customer and your store. - [Customer received the wrong design?](https://help.subliminator.com/en/articles/4875015-customer-received-the-wrong-design.md): Learn what to do if your customer receives the wrong design and how to request a free replacement or refund for eligible orders. - [Customer received the wrong size?](https://help.subliminator.com/en/articles/4875011-customer-received-the-wrong-size.md): Learn what to do if your customer receives the wrong size, including when you're eligible for a free replacement or refund. - [How do I cancel an order?](https://help.subliminator.com/en/articles/4874995-how-do-i-cancel-an-order.md): Cancel your order yourself within 24 hours - [How do I edit an order?](https://help.subliminator.com/en/articles/4874991-how-do-i-edit-an-order.md): Learn how to edit or cancel an order before it enters production. You can update the shipping address, change product sizes, or cancel the order within the allowed editing window. - [Will my customers know that Subliminator fulfills my orders?](https://help.subliminator.com/en/articles/4874989-will-my-customers-know-that-subliminator-fulfills-my-orders.md): No. Subliminator is a white label print-on-demand fulfillment provider. Your customers will not see Subliminator branding on the products or packaging they receive. - [Will my customer see that the order is sent from China?](https://help.subliminator.com/en/articles/4874986-will-my-customer-see-that-the-order-is-sent-from-china.md): No. Customers receive a Tracknator tracking link that shows real shipment updates without displaying the shipment's origin. Store owners can still access both the Tracknator link and the original c... - [Chinese New Year 2021 - Order Deadlines](https://help.subliminator.com/en/articles/4875024-chinese-new-year-2021-order-deadlines.md) - [Chinese New Year 2022 - Order Deadlines](https://help.subliminator.com/en/articles/6664642-chinese-new-year-2022-order-deadlines.md) - [Chinese New Year 2023 - Order Deadlines](https://help.subliminator.com/en/articles/6865266-chinese-new-year-2023-order-deadlines.md): Our Chinese New Year order deadlines - [Chinese New Year 2024 - Order Deadlines](https://help.subliminator.com/en/articles/8778366-chinese-new-year-2024-order-deadlines.md): Understanding Our Chinese New Year Schedule and Your Orders - [Subliminator 2022 Holiday Order Deadlines](https://help.subliminator.com/en/articles/6679306-subliminator-2022-holiday-order-deadlines.md): Holiday order deadlines - [Subliminator 2023 Holiday Order Deadlines](https://help.subliminator.com/en/articles/8593048-subliminator-2023-holiday-order-deadlines.md) - [Subliminator 2024 Holiday Order Deadlines](https://help.subliminator.com/en/articles/10156345-subliminator-2024-holiday-order-deadlines.md) - [Chinese New Year 2025 - Order Deadlines](https://help.subliminator.com/en/articles/10364380-chinese-new-year-2025-order-deadlines.md): Understanding Our Chinese New Year Schedule and Your Orders - [Chinese New Year 2026 - Order Deadlines](https://help.subliminator.com/en/articles/13453642-chinese-new-year-2026-order-deadlines.md): Understanding Our Chinese New Year Schedule and Your Orders - [LUCID - German Packaging Act \(VerpackG\)](https://help.subliminator.com/en/articles/6528092-lucid-german-packaging-act-verpackg.md) - [Where do your products ship from?](https://help.subliminator.com/en/articles/4874970-where-do-your-products-ship-from.md) - [Do you accept returns?](https://help.subliminator.com/en/articles/4874996-do-you-accept-returns.md): Because all Subliminator products are made to order, we do not accept returns for buyer's remorse, incorrect size selections, or other non-defective custom products. However, if an order arrives da... - [What payments do you accept?](https://help.subliminator.com/en/articles/4875013-what-payments-do-you-accept.md): See which payment methods we accept to pay for your Subliminator orders. - [What is the minimum number of sales I need to make?](https://help.subliminator.com/en/articles/4875022-what-is-the-minimum-number-of-sales-i-need-to-make.md): Learn if there's a minimum sales requirement and how many orders you need to get started with Subliminator. - [Can I sell offline?](https://help.subliminator.com/en/articles/4875005-can-i-sell-offline.md) - [EU import duty: what's changing from July 1, 2026](https://help.subliminator.com/en/articles/15634416-eu-import-duty-what-s-changing-from-july-1-2026.md): A new EU customs duty of €3 per product type applies to EU-bound orders from July 1, 2026. Here's how it works and how it appears in Subliminator. ## Terms / Policies / Returns - [How do I inform Subliminator about intellectual property infringement?](https://help.subliminator.com/en/articles/4875682-how-do-i-inform-subliminator-about-intellectual-property-infringement.md): Learn how to report suspected intellectual property infringement and the information needed to help us review your claim promptly. - [What if the product is damaged in the mail?](https://help.subliminator.com/en/articles/4875681-what-if-the-product-is-damaged-in-the-mail.md): Find out what to do if a product arrives damaged, including how to report the issue and request a free replacement. - [What if the recipient's address was wrong?](https://help.subliminator.com/en/articles/4875680-what-if-the-recipient-s-address-was-wrong.md) - [Tracking Shows Delivered, but the Customer Didn't Receive the Package](https://help.subliminator.com/en/articles/4875678-tracking-shows-delivered-but-the-customer-didn-t-receive-the-package.md): Learn what to do if a shipment is marked as delivered but your customer says it hasn't arrived. Find out the recommended next steps and when a replacement order is required. - [What if the order is lost in the mail?](https://help.subliminator.com/en/articles/4875674-what-if-the-order-is-lost-in-the-mail.md): Learn what to do if an order is lost in transit, including claim deadlines, eligibility for a free replacement or refund, and important exceptions. - [What's the time frame to submit a claim for a reshipment/refund?](https://help.subliminator.com/en/articles/4875673-what-s-the-time-frame-to-submit-a-claim-for-a-reshipment-refund.md): Learn the deadlines for submitting reshipment or refund claims, including damaged, defective, and lost orders, so you can take action within the required timeframe. ## Taxes and billing - [How do I add a primary billing method?](https://help.subliminator.com/en/articles/4875688-how-do-i-add-a-primary-billing-method.md) - [Who pays the customs duties & taxes?](https://help.subliminator.com/en/articles/4875687-who-pays-the-customs-duties-taxes.md) - [Understanding Order Payment Status: Why Your Order Might Show as 'Pending'](https://help.subliminator.com/en/articles/7915447-understanding-order-payment-status-why-your-order-might-show-as-pending.md): How Subliminator's Billing Cycles Work ## General - [Is there a Subliminator mobile app?](https://help.subliminator.com/en/articles/7917992-is-there-a-subliminator-mobile-app.md): Learn about Subliminator's current mobile access options and future plans for improving the mobile experience. - [Understanding the Subliminator Size Chart: Ensuring the Perfect Fit](https://help.subliminator.com/en/articles/7915434-understanding-the-subliminator-size-chart-ensuring-the-perfect-fit.md): A Detailed Guide on How to Use Our Size Chart Accurately - [Understanding Subliminator's Accepted Billing Methods](https://help.subliminator.com/en/articles/7915339-understanding-subliminator-s-accepted-billing-methods.md): Your Guide to Our Payment Options - [The Global Footprint of Subliminator: Our Locations Explained](https://help.subliminator.com/en/articles/7915270-the-global-footprint-of-subliminator-our-locations-explained.md): Understanding Where We Operate and How We Work - [Shopify, Etsy, WooCommerce, and API integrations](https://help.subliminator.com/en/articles/7915261-shopify-etsy-woocommerce-and-api-integrations.md): Subliminator currently integrates directly with Shopify and Etsy. WooCommerce and a public API are not yet supported. WooCommerce users can still fulfill orders manually using the Subliminator plat... ## Subscription Plans - [Subliminator Credits Explained](https://help.subliminator.com/en/articles/8565467-subliminator-credits-explained.md): Title: Navigating Your Subscription Credits on Subliminator - [How to Cancel My Subscription / Membership in Subliminator](https://help.subliminator.com/en/articles/10165112-how-to-cancel-my-subscription-membership-in-subliminator.md) - [Membership Subscription and Migration from Old Plans](https://help.subliminator.com/en/articles/10185359-membership-subscription-and-migration-from-old-plans.md): This article explains the new Membership subscription and how the migration will work for existing users. - [How to Check My Current Subscription / Membership Plan on Subliminator](https://help.subliminator.com/en/articles/10165132-how-to-check-my-current-subscription-membership-plan-on-subliminator.md) - [Everything You Need to Know About Our Membership Plan](https://help.subliminator.com/en/articles/10214047-everything-you-need-to-know-about-our-membership-plan.md): The Subliminator Membership Plan is designed to give you the competitive edge you need, with exclusive perks, cost savings, and tools to help you scale faster and more efficiently. ## AI drafts \(review\) - [Design / pattern tool not working](https://help.subliminator.com/en/articles/15253283-design-pattern-tool-not-working.md) - [Order on hold — phone number required](https://help.subliminator.com/en/articles/15253287-order-on-hold-phone-number-required.md) - [How do I follow up on a support ticket I haven't heard back about?](https://help.subliminator.com/en/articles/15313042-how-do-i-follow-up-on-a-support-ticket-i-haven-t-heard-back-about.md) ## New Product Creator - [Size Preview](https://help.subliminator.com/en/articles/15945837-size-preview.md): How Size Preview and the Scaling method work together on Subliminator cut and sew products: see your design on every size, choose Adapt to each size vs Scale with design per layer, and check placem... - [Introducing the New Creator \(Beta\)](https://help.subliminator.com/en/articles/16050698-introducing-the-new-creator-beta.md): Get a first look at Subliminator's completely rebuilt New Creator \(Beta\). Design products faster with a live 3D preview, improved editing tools, and a streamlined workflow, with even more features ... - [Live 3D Preview in the New Creator \(Beta\)](https://help.subliminator.com/en/articles/16050737-live-3d-preview-in-the-new-creator-beta.md): The New Creator \(Beta\) includes a live 3D preview for select products, allowing you to see your design update instantly as you edit. This feature is currently available on supported products only, ... - [How to Choose the Design Templates Inside the Editor](https://help.subliminator.com/en/articles/16105182-how-to-choose-the-design-templates-inside-the-editor.md): Learn how to switch between different view areas \(like Front, Top, or Back\) using the dropdown menu inside the editor to customize every part of your product. - [How to Match Designs Across Product Panels](https://help.subliminator.com/en/articles/16091950-how-to-match-designs-across-product-panels.md): Learn how to automatically match your front design to the pocket or back panel using the Canvas Settings for faster design setup. - [How to Apply Your Design to All Product Panels](https://help.subliminator.com/en/articles/16091914-how-to-apply-your-design-to-all-product-panels.md): Learn how to quickly copy a design from one product panel to multiple panels using the Duplicate feature.