No - we have our own dedicated tracking website called Tracknator. Tracknator hides the origin destination where the parcel is being shipped from, which is our facility in China, while still showing all the real steps and movement of the package. We've done this because often customers can be hesitant when seeing that the parcel is coming all the way from China. This way we're providing a better experience for your customers while still showing the real package tracking movement.

For you as the store owner you can see both the Tracknator tracking URL as well as the original tracking URL right from inside Subliminator.

Go to Subliminator > Orders > Click on any of the orders > in the pop-up you'll find both tracking numbers in the top right corner

Was this article helpful?
Cancel
Thank you!